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Home > Terms and Conditions

Policies, Terms and Conditions:

 
Copyright and Trademark Notice  by 
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Furniture Outfitters, Copyright © 2014, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
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Credit Cards  by 
We accept the following credit cards: Visa, MasterCard, American Express, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. The credit card charge will appear on your credit card statement as Furniture Delivered To You.
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Links  by 
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
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Money Orders, Cashier’s Checks, Company Checks, & Personal Checks  by 
We accept money orders in U.S. Dollars only. Orders are processed upon receipt and clearence of a money order. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.
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Multiple Product Orders  by 
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
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Order Acceptance Policy  by 
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Furniture Outfitters reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
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Other Conditions  by 
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Furniture Outfitters signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
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Out-of-Stock Products  by 
We will ship your product as it becomes available. Usually, products ship at least by the next business day, or by the second business day if your order is received after normal business hours. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping at no cost.
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Privacy  by 
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Furniture Outfitters site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Furniture Outfitters site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

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Privacy on Other Web Sites  by 
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Furniture Outfitters not responsible for the actions of third parties.
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Returns  by 
Return Policy: Furniture Outfitters will accept returns within 30 days of the original purchase date for a full refund. Cartons must be in like-new condition, and unopened. Opened and/or partially assembled furniture is non-returnable. You are responsible for return shipping charges and/or other fees (including any restocking fees). To request an RMA (return merchandise authorization), log-in to your account by clicking "My Account" on the top black menu bar, click on your order number to view more details, then click the ADD NEW RMA button

Damaged or Missing Parts: We apologize in the event of any missing or damaged parts. For quick replacements, please call Sauder's dedicated customer service line at 1-800-523-3987 or visit www.sauder.com to have warranty replacement parts immediately shipped directly to your door, free of charge.
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Shipping Policy  by 
Shipping

Most orders are shipped via UPS. For orders with large, over-sized items, private LTL carriers are used.

Most orders are shipped via UPS. For orders with large, over-sized items, LTL Truck carriers are used. If you cancel or change an order after an item or items have shipped, you are responsible for return shipping and/or fees. You will also be responsible for any other non-standard shipping fees, such as a fee imposed by trucking companies to change your "ship to" address after an item as already been shipped.

Shipping Time

Most orders are shipped the next business day, provided the product ordered is in-stock.

Over-sized orders (those with boxes too large for UPS) are shipped via private carrier. Most of these orders ship within two business days. If you require a lift-gate for a delivery, a charge of up to $120 may apply. It's your choice if you'd like to request a delivery truck with a lift-gate for these over-sized orders, or if you can instead help the driver get the carton (s) off the back of a truck.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Furniture Outfitters only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Your order may be fulfilled by Furniture Delivered To You, and show this name on the return label.

Shipping Territory

We currently ship to the U.S.A. to the continental, lower-48 states.

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Taxes  by 
Furniture Outfitters shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the state of Indiana. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
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Typographical Errors  by 
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Furniture Outfitters shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Furniture Outfitters shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we will immediately issue a credit to your credit card account in the amount of the incorrect price.
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